Back Issues
2021
6 platformsTrillian 6.4: GIFs, new presence options, and moreHappy new year! We're kicking off 2021 with a new Trillian release featuring a batch of new features and fixes. Read on to see what's new! 🥂
TeamworkReal-time vs. asynchronous communicationWhat's the difference between real-time and asynchronous communication, and why do they both suit different situations?2020
TeamworkWhich channels belong in your comms toolkitWith so much to choose from, it can be difficult to decide which internal communication channels are right for your company. Let's look at your options.
HealthcareNurses: using tech to update familiesResearch has shown that when healthcare providers keep patients and their families well-informed, there's a decrease in ER visits and faster recovery. Here's how to do it with tech.
HealthcareBedside manner over IMInstant messaging can't replace face-to-face communications, but nurses and other healthcare workers can maintain a personal touch with these quick tips.
Teamwork30 things to know about business IMInstant messaging has been around for many years now, but what's it all about? Here's a list of things you need to know about IM for business.
HealthcareA small clinic's crisis management planWhen you're in a difficult situation, it's important to have a plan in place to deal with it. Here is our step-by-step guide to creating your own crisis management plan.
Healthcare3 tasks to automate on IM in an emergencyIn this blog, find out the three essential tasks healthcare professionals can automate on IM during an emergency.
HealthcareRemote working tips for healthcare suppliersAre you a healthcare supplier working from home? Here are four remote working and collaboration tips that may be worth considering.
HealthcareHealthcare AI and messagingArtificial intelligence (AI) is progressing rapidly in the healthcare industry. Find out how AI and IM can work together to make your team more efficient.
TeamworkBuilding team accountability with IMTeam accountability can feel like a tightrope walk between trust and micromanagement. Instant messaging is often overlooked, but it can play a helpful role. Here's how.
Teamwork4 IM tips for busy team leadersTeam leaders and managers must communicate with their teams clearly and efficiently for their message to stick. Here's how instant messaging can help.
Teamwork5 tips for communicating urgent updatesUrgent messages are helpful but sometimes stress-inducing. Find out how to communicate urgent updates effectively with these 5 tips.
Teamwork4 pitfalls of IM governanceFind out how to master information governance for risk and compliance while avoiding a few of the most common pitfalls.
HealthcareSecure messaging and patient-centered careArm your healthcare staff with tools that elevate the importance of patient-centred care. Here's where instant messaging fits in.
HealthcareHIPAA-compliant messaging for hand-offsCommunication errors can result in serious adverse events in healthcare. Here's how HIPAA-compliant messaging can improve patient hand-offs.
TeamworkData security during a healthcare crisisData security is an afterthought for too many organizations. Bring data security out of the IT department and provide practical tips to your entire team.
Teamwork10 ideas for being a good boss on IMPositive reinforcement is an important part of managing a team. A great way to boost morale is by being a good boss on your instant messenger app.
Teamwork3 kinds of business communication softwareThere are many factors to consider when settling on the right business communication software. Here, we outline the 3 kinds that define business in 2020.
TeamworkReplace your next meeting with IMUnnecessary meetings cost businesses billions each year. Here's how to tell when instant messaging should take their place.