Pricing | Trillian

Affordable solutions for everyone

Personal

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The classic and always-free personal version of Trillian. Best for single users who don't need administrative features or control over 2 or more users.

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Business Cloud

per user / month

Yearly billing is also available and includes a 10% discount. Both monthly and yearly billing support credit cards; yearly billing can optionally be handled by invoice.

Your company's private IM network, securely hosted on trillian.im. 1:1 and group chats, simple media and file sharing, full administrative controls.

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Business On-Prem

billed annually

Pricing includes one year of support and software upgrades. Subsequent years of support and upgrades are optional and would cost 50% of the purchase price.

Take Trillian Server behind the firewall for the ultimate in security and control. Import users from your existing Active Directory or OpenLDAP deployment.

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Competing priorities for resources meant that it was going to be difficult to justify the high costs associated with traditional messaging platforms like Skype. Open source alternatives tended to sacrifice security features, leaving them minimally useful in a regulated environment like ours.

	Personal	Business Cloud	Business On-Prem
Messaging and Presence
Private Messaging	✓	✓	✓
Group Chats	✓	✓	✓
Set Status and Status Messages	✓	✓	✓
Federation to Third-Party Services	✓	✓	✓
File and Image Transfers	✓	✓	✓
Screen Capture	✓	✓	✓
Voice Clips	✓	✓	✓
Desktop and Mobile Clients	✓	✓	✓
Chat History Viewer and Search	✓	✓	✓
Read Receipts	✓	✓	✓
Urgent Messages	✓	✓	✓
Customizable Notifications	✓	✓	✓
Emoji	✓	✓	✓
Blast Messaging	✓	✓	✓
Muting	✓	✓	✓
Do Not Disturb	✓	✓	✓
Spellcheck	✓	✓	✓
Text Formatting	✓	✓	✓
SMS Integration		✓	✓
Named Group Chats		✓	✓
Public Group Chat Directory and Joining		✓	✓
Customizable Chat Disclaimers		✓	✓
Retention Periods		✓	✓
Centralized Chat History with Administrative Audit Rights		✓	✓
Server-Populated Automatic Contact List		✓	✓
Server-Populated Contact List Groups		✓	✓
Group Peering		✓	✓
Bind Groups to Active Directory DNs			✓
User Directory Searching		✓	✓
Policies and Control
Add and Remove Users via Admin Console		✓	✓
Active Directory User Import			✓
Restrict Certain Client Features		✓	✓
PIN Code Enforcement		✓	✓
Lock Screen Enforcement		✓	✓
Tampered Device Enforcement		✓	✓
Restrict Shared Media By Type and Source		✓	✓
Restrict Allowable Client OS and Version		✓	✓
Control Over Federation Partners		✓	✓
Customization
API		✓	✓
Chat Bot Support		✓	✓
Slash Commands		✓	✓
Custom Emoji		✓	✓
Text Snippets		✓	✓
Global Relay Integration			✓
General
Encryption At Rest	✓	✓	✓
Encryption In Transit	✓	✓	✓
Business Associate Agreement Available		✓	✓
Centralized Multi-User Billing		✓	✓
Escalated Support Options (Phone, Remote Desktop)		✓	✓

What is the difference between cloud and on-premises?

With cloud, our servers power your chat network, and with on-premises, you run your own Trillian Server on hardware under your control. In both cases you are free to download and install client software on your own machines: Trillian supports native desktop client software!

Cloud: Are there billing minimums?

Billing begins at the 5 user level ($10/month) and increments in 5 user blocks up to 50 users, after which it increments in 10 user blocks.

Cloud: What defines a user?

Anyone you choose to invite to your Trillian for Business account counts as a user for billing purposes.

Cloud: How does billing work?

Simply plug in a credit card to keep services running after your free 30 day trial, or contact us directly if you need to be invoiced for a yearly plan.

On-Premises: What defines a user?

On-premises servers are licensed according to concurrently connected users, not devices. For example, you can import all 2000 employees into Trillian Server but pay for a 500 user license if you anticipate only 500 being connected at the same time.

On-Premises: How does billing work?

Trials of Trillian Server are limited to 5 concurrently connected users. To purchase a license, contact us with your desired user tier and we can take a credit card or invoice you directly. Upon receipt of payment we will issue you a license key to lift your concurrency limit.

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