Last Updated: October 2nd, 2018, with information about Google Analytics and Olark
A cookie is a piece of data contained in a very small text file that is stored in your browser or elsewhere on your hard drive. Cookies were designed to be a reliable mechanism for websites to remember stateful information (such as items added to the shopping cart of an online store) or to record your browsing activity (including clicking particular buttons, logging in, or recording which pages were visited in the past).
A web beacon is one of various techniques used on web pages or emails to unobtrusively allow the site operator or email sender to check how and when a user has accessed specific content.
Cerulean uses web beacons to gather data about your interaction with emails we send to you. For example, we may put web beacons in marketing emails that notify us when you read the email or click on a link in the email. This helps us know which of our emails are being read and which of our emails are being ignored, which in turn helps us make sure we're sending emails that are relevant and important to our users.
The Trillian Services do not collect personal information about your online activities over time and across third-party websites or online services. Therefore, "do not track" signals transmitted from web browsers do not apply to the Trillian Services, and we do not alter any of our data collection and use practices upon receipt of such a signal.