Chatting outside the company

Trillian stands for interoperability. With interoperable software and a decentralized, federated chat network, Trillian has been connecting companies and individuals for nearly 20 years.

Today's Trillian provides its own native chat network

and plugins for select third-party chat networks like Jabber/XMPP and IRC. We believe instant messaging should work more like email (i.e., the way your work email account can send emails to a Gmail account) and promote federation technologies to help make this possible. Federation - not walled gardens - is the best way to connect companies to other companies and to their customers without having to manage 5 different chat services. Trillian lets you chat outside of the company by:

Connecting your company directly to other companies running XMPP-compatible IM servers like Cisco Jabber and certain versions of Skype for Business.
Connecting your company to external vendors or customers by having them register a free Trillian account and federating with the public Trillian cloud.
Connecting your company directly to Trillian's federation partners like CME Pivot and Trade Alert. Want to federate with us? Say hello!
Leveraging Trillian's third-party IM plugins to connect to services like Olark to chat with customers visiting your website.

Secure Messaging

Your company's own private instant messaging network, optionally hosted on your own server.

Secure Group Chats

Bring teams together with group chats that can be configured by admins or end users as you prefer.

File and Image Transfers

Drag and drop files and images for instant sharing to contacts or even to group chats.

Screen Capture

Click and drag a rectangle around the desired portion of your screen to share it with your contacts as an image.

Voice Clips

On mobile versions of Trillian, send short voice clips during those times that the keyboard isn't accessible.

Desktop and Mobile Clients

Trillian has true old-school-native desktop clients on Windows, Mac, Linux, iOS, Android, and the web.

Chat History Viewer and Search

Desktop clients offer a dedicated chat history viewer with search, a built in calendar control, and summary views.

Read Receipts

See when contacts have received and read your messages. Helps prevent and start fights at the same time.

Urgent Messages

Urgent messages break through muted windows and do not disturb mode if you really need someone's attention.

Customizable Notifications

Fine-grained control over sounds and notifications ensure you're only interrupted by the things you care about.

Emoji

Trillian's full support for the latest emoji graphics means you're always expressing yourself in style.

Blast Messaging

Send one-to-many blast messages when you want replies to come directly to you and not to a group chat.

Muting

Mute contacts or group chats if you need a break from selected conversations only.

Do Not Disturb

Mute everyone with Trillian's special do not disturb mode if you need a break from everything..

Spellcheck

Ensure you're not making a fool of yourself professionally with our handy built-in spellchecker.

Text Formatting Options

Express yourself with font colors, sizes, and formatting options like bold and italic.

SMS

Send and receive standard text messages to mobile phones not a part of your Trillian network.

Integrations

Trillian can be integrated with third-party services via Tricia McMillan, your company's chat bot.

API

Leverage our flexible RESTful API to send messages to group chats, pull chat history, and more.

Centralized Administration

Companies stay in full control of their users and policies centrally, ensuring access to Trillian is strictly regulated.

How does federation work?

Federation is a server-level technology that works quietly in the background to connect your Trillian Server to another XMPP-compatible server elsewhere on the internet. Trillian's federation is accomplished using the popular XMPP protocol.

What other chat services can Trillian federate with?

All Trillian Server deployments - including the public Trillian cloud - can federate with each other (pending approval at the organizational level). Trillian can also federate to XMPP-speaking services like Cisco Jabber, certain versions of Skype for Business, CME Pivot IM, and Trade Alert.

What third-party services are supported through plugins?

Trillian can connect to: Google Talk, Facebook, Jabber/XMPP, IRC, IMAP, and POP3 accounts. These connections are made directly from your Trillian client to the third-party service in question.

I would like to federate with Trillian. How can I?

We don't charge fees or whitelist our federation partners. As long as your XMPP deployment uses TLS and has a valid certificate, federation to the trillian.im domain will work via standard XMPP dialback.

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