Tracking employee statuses on IM
Are you just watching hands at work or are you really measuring productivity? Here's how Trillian can help you monitor employee status, the right way.
Instant Messaging
On-premise vs cloud use cases for secure instant messaging
When should you opt for cloud-based tools and services, and when is on-prem the right way to go? We run through three use cases to find out.
Three disastrous examples of delivering company news (and how to never repeat those mistakes)
From driving forklifts into wet concrete to throwing staplers, here are a few cautionary tales to guide your internal communications processes.
4 reasons why IM is the front line for organizational culture and leadership
The more you communicate, the stronger your organizational culture will be. Here's how instant messaging makes that happen.
Trillian 6.4: GIFs, new presence options, and more
Happy new year! We're kicking off 2021 with a new Trillian release featuring a batch of new features and fixes. Read on to see what's new! 🥂
The pros and cons of real-time vs. asynchronous communication
What's the difference between real-time and asynchronous communication, and why do they both suit different situations?
Best practices for nurses: Using tech to update families with critical health news
Research has shown that when healthcare providers keep patients and their families well-informed, there's a decrease in ER visits and faster recovery. Here's how to do it with tech.
Bedside manner over IM: how to keep a personal touch while remaining safe
Instant messaging can't replace face-to-face communications, but nurses and other healthcare workers can maintain a personal touch with these quick tips.
Building team accountability with IM
Team accountability can feel like a tightrope walk between trust and micromanagement. Instant messaging is often overlooked, but it can play a helpful role. Here's how.
4 quick instant messaging tips for busy team leaders to get their message across
Team leaders and managers must communicate with their teams clearly and efficiently for their message to stick. Here's how instant messaging can help.
4 pitfalls of introducing IM governance for risk and compliance
Find out how to master information governance for risk and compliance while avoiding a few of the most common pitfalls.
How secure instant messaging can play a part in patient-centered care
Arm your healthcare staff with tools that elevate the importance of patient-centred care. Here's where instant messaging fits in.
3 benefits HIPAA-compliant messaging can bring to hand-off communication
Communication errors can result in serious adverse events in healthcare. Here's how HIPAA-compliant messaging can improve patient hand-offs.
Can you replace your next boring business meeting with instant messaging?
Unnecessary meetings cost businesses billions each year. Here's how to tell when instant messaging should take their place.
Say hello to the brand new Trillian 6.3! ✨
We've added lots of great new features and security improvements in Trillian 6.3. Keep reading to dive into the latest and greatest coming your way in this exciting new release!
10 reasons Trillian is perfect for business instant messaging
Interested in how business IM can help supercharge employee communication? Here are the top ten reasons our customers trust Trillian (and us!) to do the job.
DON'T PANIC: 5 tips to help improve employee well-being via IM
We're sharing some of the best practices we've used over the years to effectively run Cerulean Studios as a largely remote company.