Replace unsecured SMS with HIPAA compliant messaging
Your healthcare organization needs secure messaging, and Trillian's HIPAA-compliant messaging platform has you covered. We help teams of all sizes improve clinical and patient communication without breaking the bank.
Improve clinical communication with HIPAA-compliant messaging
Coming soon: talk directly to patients on the devices they're already using
We've got your back: the Trillian platform has achieved HITRUST CSF certification
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How does Trillian help improve care team communication?
Secure Messaging
Your employees walk around with mobile devices they can't use to communicate! A secure messaging solution like Trillian means employees can finally leverage secure text messaging while still keeping your business on the right side of healthcare regulations.
Group Messaging
Organize many-to-many group chats by care team, department, or whatever makes sense for you. Persistent group chats help you create a shared knowledge center ensuring care teams stay in sync through staff rotations and changing patient status.
File and Image Sharing
Leverage Trillian's iOS and Android clients to securely share pictures. Drag and drop documents into chat windows from the desktop. You can even lock Trillian down to prevent saving photos to camera rolls to help protect against accidental PHI disclosure.
Read Receipts and Delivery Confirmation
Especially useful in busy environments when responses aren't always necessary, read receipts let your users know when their messages have been read by the other party. This can eliminate the need for follow-up questions.
Urgent Messages
Urgent messages always play sounds and show notifications even if someone has muted your window or marked themselves as do not disturb. Urgent messages also notify all connected devices, even if they're idle.
PIN and Password-Based Client Locking
In addition to standard password-based authentication flows, Trillian clients can be configured to automatically lock after a period of inactivity with a special PIN code (or user password) required to unlock.
Trillian has provided Dartmouth-Hitchcock a solid, affordable IM solution for several years. However, they have also been willing to collaborate in order to develop a platform that can adhere to the strict regulatory requirements of healthcare. This is an example of a win/win relationship that helps drive down the cost of healthcare.
Bill Weyrick Director Information Systems at Dartmouth-Hitchcock
Encryption at Rest and In Transit
All connections to Trillian are encrypted using TLS 1.2+. Additionally, data is encrypted at rest at both the disk level (using technologies like BitLocker and LUKS) and the file level (using database-specific encryption methods).
Optional On-Premises Server
We're one of the few remaining companies fully committed to on-prem solutions: you can run your own Trillian Server behind the firewall on your own hardware if you so desire, ensuring total ownership of clinical communications.
Data Retention Periods
Want an ephemeral communication system? No problem: you can configure Trillian to never persist chat history or shared media on disk, sacrificing some usability for iron-clad guarantees as to where your communications live.
Ready to learn more? Come talk to us!
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