Help > Admin > Group Chats
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Understanding group chats
Group chats are many-to-many conversations that persist on the server. Use them to bring teams together into a single place that encourages collaborative and focused communication. Group chat membership can be controlled by administrators directly, bound to group objects, or even free-form, allowing users to come and go as they please. Some examples:
- The company watercooler. Create a group chat and choose the "add all users to group chat" option. As new users join your company, they will automatically be added to this group chat. Share lunch orders, silly photos, and general company chatter in this group chat.
- A division-oriented chat. Create a group chat and choose the "add users to this group chat based on their group" option, selecting your sales team's group. Your sales staff will have their own private group chat to share lead information, sales goals, etc.
- A location-specific chat. Have teams working across the world? Create a group chat specifically for each geographical location, ensuring conversation specific to a particular office stays isolated from the rest of the group.
- An ad-hoc chat. If Tricia and Zaphod need to bring Marvin into a discussion quickly, they can do so within the Trillian client at any time, creating a private, ad-hoc group chat just for them. The chat will continue to persist on the server and be visible to administrators under the "private group chats" group on the left. Ad-hoc group chats empower your users to communicate in groups without having to wait for special administrative privilege or provisioning.
| Trillian Server automatically creates a company watercooler in the form of a group chat named "General". You can disable or alter this group chat as you please, but it's a handy way to get everyone into the same place and familiar with group chat functionality. |
Group chat details
Name
An internally-generated, read-only unique identifier for the group chat.
Display Name
The name of the group chat as it should appear on user contact lists.
| By default, the display name of a group chat can only be changed by administrators or chat operators. You can remove this restriction in settings. |
Topic
Displayed at the top of the group chat window within the Trillian client, topic are often used to keep chat members aware of the current status of a given milestone, event, or just used to leave goofy messages for a team. Think of them as a way to answer the question "what's the purpose of this group chat?"
| By default, the topic of a group chat can only be changed by administrators or chat operators. You can remove this restriction in settings. |